Furnish.NG ensures that every transaction you conduct with us is in a safe and secure environment. We value the trust you place in us. Please read this document on payments and how we ensure security.

  • What are the payment options which Furnish.NG provides me?
      At Furnish.NG you can shop with any of the following options:
    1. Visa, Mastercard and Verve Cards.
    2. Nigerian and International Debit card and Credit Cards.
  • Can I shop at Furnish.NG using an international credit card?
    • Of course! You can use the following international credits cards, while shopping at Furnish.NG:
    • Visa and Mastercard, issued in all currencies.
  • Do you offer Payment on Delivery options (Cash / Card)?
    • Currently, we do not offer Payment on Delievery method on Furnish.NG.
  • What should I keep handy for my online transaction?
    1. For Credit Cards keep your card which has the details of card holder name, number, CVV and expiry date. Apart from this you also need to have your 3D secure password / One-Time Pin (OTP).
    2. For Debit Cards keep your card which has the details of card holder name, number, CVV and expiry date. You might be asked for a One-Time Pin (OTP) which is typically generated with your token or sent to your mobile phone via sms. So keep your hardware token and phones handy as well.
  • Is it safe to use my credit card, debit card or net banking?
    • Absolutely. Shopping with Furnish.NG is completely safe. Transactions with Furnish.NG are via the payment gateway, Paystack, which is PCI compliant. PCI stands for Payment Card Industry and Paystack is compliant with the global information security standards defined for organizations which handle cardholder information. Be assured that your card or account information is encrypted as it travels over the Internet making it well and truly safe.
  • Does Furnish.NG store my card or account information?
    • Furnish.NG does not collect or store your account information at all. Your transaction is authorized at multiple points, first by Paystack and subsequently by Visa/Mastercard/Banks directly without any information passing through us.However we monitor and review transactions on an on-going basis, to identify potentially fraudulent situations and take immediate corrective steps to mitigate/limit any damage caused/likely to be caused from the same.
  • Will I be asked to share card information, account information or passwords over phone or email?
    • The Furnish.NG team will never request you to share any of your payment details over email or over phone.
  • What other things should I keep in mind during an online transaction?
    1. Never press the browser back button when the transaction is still currently being done.
  • What should I do if a transaction fails?
    • Transactions could fail due to multiple reasons. Please check for the following:
      1. Information passed on to payment gateway is accurate i.e.: account details, billing address, OTP,
      2. Your Internet connection is not disrupted in the process
    • If your account has been debited after a payment failure, it will be rolled back within 7 working days. Please direct all questions and further clarifications regarding the above statement to experience@furnish.ng.